As mobile phones have become the most ubiquitous communications device around the world, companies are naturally turning to the mobile phone as a way to reach out to customers and extend customer care and marketing services.
Engage your customers anytime, anywhere via their mobile phones and SMS
Sybase mCRM provides the tools for any enterprise to reach consumers through all stages of the customer lifecycle via SMS on their mobile phones. This is the quickest and most direct way to engage consumers. mCRM allows companies to develop an entirely new strategy to reach current and potential customers, driving new sales and revenue channels.
Sybase 365, with its presence and experience in enterprises and its leadership in mobile messaging, is your provider for innovative and effective mCRM solutions. Our portfolio of customer relationship services leverages mobile loyalty and survey capabilities, and mobile couponing and redemption features. Our powerful mobile solutions give you to power to engage with customers—wherever they may be.
Sybase mCRM services:
Help brands and retailers interact with consumers throughout the entire customer lifecyle – from creating awareness to purchase, to post purchase support and retention – all via the mobile phone.
Increase awareness of brands and products through mobile marketing, advertising and service location tools.
Allow consumers to immediately act on offers and redeem loyalty points through integration with mobile payment and point of sale (POS) networks.
Support customer retention through loyalty programs and surveys.
Sybase 365 CRM leverages the mobile channel to make communications, marketing and engagement with consumers easy, quick and effective. Our expansive messaging network also allows you to engage your customers locally, nationally and even globally. And only Sybase can bring you complete coverage of your customers and prospects through all phases of the customer life cycle and anywhere in the world.
